Privacy policy.

Your favorites and research.

Your selection of favorites is stored in this browser. At the opening of "My Favorites", the selected identifiers are sent to the site to display the ads still published, without recording this list in the statistics. After you agree to the hearing measure only, the criteria of the research launched and their number of results are recorded with a random session ID. The console presents aggregated statistics, without name, e-mail, IP address or free text. These events are kept for a maximum of 180 days and then deleted at the next collection. You can disable the measurement from Manage my cookies.

Who to contact for your data?

The person in charge identified by the agency is AGENCY BELLISSIMMO, 1 rue Francis Marcero, 11100 Narbonne. For a request concerning your data, write to agencebellissimmo@hotmail.fr or to this mailing address.

What the site forms do.

Contact enquiries, property questions, viewing requests, valuation requests and callback requests are stored on Bellissimmo’s server to enable follow-up by the agency. Email notifications are sent via Brevo and link to the secure agency dashboard. No automatic text messages are sent.

What information is used?

• Registered applications: Last name, first name according to the form, contact details and message; for a visit, the property, date and niche desired. The necessary fields are indicated in each form.
• Favourites: references of the selected properties, stored in your browser.
• Session: information necessary for the protection of forms and the functioning of preferences.
• Optional statistics: if you allow them, random visit ID, property reference, type of action (including receipt of an application on a property), search criteria and number of results, date and category of provenance. The name, e-mail, telephone and content of the forms are not included in the statistical events.

This website has no newsletter signup, online payment or rental booking. It does not use Google Analytics or advertising pixels.

What is this information for?

Entered data is used to record your application, contact you and track your project. Sessional mechanisms ensure the functioning of the forms. Favorites make your selection available on your device. Optional statistics help to understand the use of the sheets and the criteria sought and are based on your prior choice, which you can withdraw.

Recipients and external services.

Requests and statistics are hosted by Alwaysdata and accessible to authorised agency staff. Brevo delivers internal email notifications. Favourites remain in your browser. These details are not sent to an advertising platform.

An OpenStreetMap card is loaded only upon your request. If you post or open a link to Google, a social network or an external visit, your browser will contact this service, which may include receiving your IP address. Its own policy applies.

Shelf life.

Enquiries remain in the agency’s records until deleted. Technical receipts used to prevent duplicates expire after 30 minutes, and submission rate-limit fingerprints expire after one hour. Expired entries are cleared on the next submission. These fingerprints do not store your IP address in plain text. Favourites stay on your device until you remove them or clear the site data. Your session and analytics preference last for the browser session, subject to its session restoration settings.

Optional analytics events are stored on the server. Events older than 180 days are deleted when new data is collected. Withdrawing your consent stops new collection. Previously recorded events are deleted according to the same retention schedule.

Your rights and your choices.

Depending on the processing concerned and the applicable conditions, you can request access, rectification, erasure, limitation or portability of your data, or object to their use. An agreement can be withdrawn for treatments based on it.

Send your request to agencebellissimmo@hotmail.fr. You can also consult the CNIL information on your rights and him make a complaint.